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Unemployment Office List & Resource Guide
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Home | How to Collect Unemployment
| Eligibility | Where to File | Unemployment Insurance
If You Quit | Getting Paid | Extensions | Disqualification | 10 Helpful Tips


How Do I File for Unemployment Insurance?

Via the Internet
The Internet claim filing system is available 24 hours a day, except between 11:30 PM on Saturday and 12:31 AM on Sunday, Central Time. You may also use the Internet claim filing system to file your weekly claim. To file your claim using the Internet.

By Telephone
The telephone filing system is available from 8:00 AM to 4:00 PM Central Time, Monday through Friday, except holidays. The Regional Claims Centers answer calls in the order they are received and every effort is made to keep wait times to a minimum. You must call from a touch-tone phone. A rotary phone will not work. If your phone has a PULSE/TONE switch, set the switch to TONE after your call is answered. Most public pay phones can be used to access our system.

What Are The Numbers To Call To Claim My Benefits By Phone?
Missouri Division of Employment Security
Regional Claims Centers(RCC)
*Automated information available from 1:00 p.m. Sunday through 4:00 p.m. Friday (CDT/CST).
*Claim Center representatives available from 8:00 a.m. to 4:00 p.m. (CDT/CST) Monday through Friday.

Jefferson City RCC
PO Box 3915
Jefferson City, MO 65102-3915
Fax 573-751-2009
To file for benefits or to get claims information:
Local Calling Area 573-751-9040
Outside Local Calling Area 800-320-2519

Kansas City RCC
PO Box 419122
Kansas City, MO 64141-6122
Fax 816-889-3060
To file for benefits or to get claims information:
Local Calling Area 816-889-3101
Outside Local Calling Area 800-320-2519

Springfield RCC
PO Box 50025
Springfield, MO 65805-0025
Fax 417-895-7300
To file for benefits or to get claims information:
Local Calling Area 417-895-6851
Outside Local Calling Area 800-320-2519

St. Louis RCC
PO Box 8859
St. Louis, MO 63101-8859
Fax 314-340-4755
To file for benefits or to get claims information:
Local Calling Area 314-340-4950
Outside Local Calling Area 800-320-2519



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