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Unemployment Office List & Resource Guide
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Home | How to Collect Unemployment
| Eligibility | Where to File | Unemployment Insurance
If You Quit | Getting Paid | Extensions | Disqualification | 10 Helpful Tips


How Do I File for Unemployment Insurance?

There are certain requirements that you must meet before you can receive unemployment insurance benefits. Among these are the following:

  • Social Security Number.
  • Last employer's business name and address.
  • Date (month, day and year) you began working for your last employer.
  • Last date you performed work for your last employer.
  • If you worked this week, including Sunday, the number of hours worked and pay rate for this period .
  • Alien Registration Number (if not a U.S. citizen or National).
    If you filed a Texas claim for unemployment insurance in the last 12 months, you will need your Tele-Serv Personal Identification Number (PIN.)

Apply over the telephone:
Contact your Nearest Tele-Center Customer Service Representative to:

  • Apply for unemployment insurance
  • Get answers to your questions about unemployment insurance
  • Give TWC additional claim information
  • Call Monday - Friday, 8 a.m. - 5 p.m.

Austin local: (512) 340-4300
Dallas local: (214) 252-1200
El Paso local: (915) 832-6400
Fort Worth local: (817) 420-1600
Houston local: (713) 982-7400
McAllen local: (956) 984-4700
San Antonio local: (210) 258-6600
Others call toll free: 1-800-939-6631

Apply Online


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